Position Title:

Patient Administrative Coordinator

Job Description:

Team Rehabilitation is seeking a dynamic individual to be that important first point of contact within our clinic.



  • Greet patients in a friendly, outgoing manner; ideal candidate would be empathetic to patient conditions and do whatever is needed to help, accommodate and support the patient’s success in therapy
  • Ensure 360 communication with patients, physicians, other staff members and anyone else involved in the patient’s care – including any necessary follow-ups
  • Maintain complex schedules while ensuring that all patients are scheduled the appropriate amount of visits which may include working with other staff members to accommodate patient needs
  • Verify and explain insurance benefits to every patient, as well as obtaining and tracking any authorizations needed
  • Accurate data entry into electronic medical and billing record system, including billing changes and follow-up
  • Collect Co-pays in an accurate, timely and professional manner
  • Input data collected from in-house research; information provided will assist in determining clinic performance
  • Assist in clinic performance by preparing management information, imputing data from in-house research and assuming basic maintenance of clinic supplies and equipment
  • Able to multitask in a fast paced, demanding environment while staying on top of daily reports and tasks

Other Tasks:
The Patient Administrative Coordinator reports to the clinic director and performs any additional tasks assigned by the clinic director.

Job Requirements:


  • High school graduate or equivalent
  • Experience in a patient centered health care position is an advantage, but is not necessary
  • Experience in other positions requiring customer contact and service is also useful
  • Excellent written and verbal communication skills required
  • Must possess solid basic computer skills

Team Rehab is a network of therapist owned outpatient PT clinics in Metro Detroit, Illinois and Indiana.

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